Managed IT & Security Services
We are available from 8 AM till 10 PM!
We speak 3 languages: Arabic, English, and Français.
Focus on your business while we take good care of your IT
IT managed services brings more value than traditional IT services contracts by providing proactive monitoring and an immersion into the customer environment hence breaking down the barrier of the traditional service-provider / customer relationship. The engagement enriches the value provided to clients while it helps them control and predict their operational expenditures.
Services
Endpoints Management
Servers Management
Firewalls Management
Network Devices
Backup Management
Hosting Management
Endpoints Management
When an organization grows, so does its asset footprint. The task of managing IT assets becomes much more challenging as the business expands beyond a couple of servers, workstations, and network devices — otherwise known as endpoints. What once only required simple IT management soon becomes overwhelming.
Let’s break down the common components that you can expect:
With data captured from each device in real time, we are better geared to respond to problems before they happen.

Servers Management
For most businesses, a problem with the server can stall business operations. That’s why it’s important to maintain health and security of those resources.
Servers health is monitored and controlled at all times preventing any unusual activity to bring down the availability of the server.Most importantly, we look after:
Type of Managed Services
The following table outlines the types of managed services that can be offered by EXEO:
Header | Endpoint | Server | Onsite |
---|---|---|---|
Remote Control / Chat with end users | Cell | ||
IT Asset Management | Cell | ||
Software Deployment | Cell | ||
Virtualization Monitoring and Management | Cell | ||
Mobile Device Management (MDM) | Cell | Cell | |
Windows, Mac and Linux Agents | Cell | ||
Network Performance Monitoring | Cell | Cell | |
Systems Performance Monitoring | Cell | Cell | |
Cloud User Account administration (O365/Gsuite) | Cell | Cell | |
Endpoint Protection Platform Management | Cell | ||
Endpoint Protection & Response Management | Cell | ||
Patch Management | Cell | ||
Backup Monitoring & Management | Cell | ||
Preventive Onsite Check-ups | Cell | Cell | |
Hardware replacements | Cell | Cell | |
Hardware installations | Cell | Cell | |
Check and intervene on endpoint devices offsite | |||
Check and intervene on endpoint devices onsite | Cell | Cell | |
Onsite Interventions | Cell | Cell |
Dedicated support from 8AM till 10PM!
The managed services center is in a proactive monitoring mode from Monday to Friday starting from 08 am till 10 pm.
While normal office hour tasks are related to daily operations and responding to IT services and helpdesk requests, we use the extra time after working hours in order to:
The tasks will require a subscription to the corresponding managed services items.